Last updated: January 1, 2026
By accessing or using NyxAegis (the "Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the Service. These terms apply to all users, including administrators, BD representatives, and hospital/account users.
NyxAegis is a hospital-focused Customer Relationship Management (CRM) platform designed for healthcare business development teams. The Service provides tools for managing hospital accounts, tracking opportunity pipelines, managing BD representative compliance documents, and facilitating healthcare contracting workflows.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify NyxAegis of any unauthorized use of your account. NyxAegis is not liable for any loss resulting from unauthorized use of your account. You must not share account credentials with unauthorized parties.
NyxAegis supports healthcare business workflows and may support approved integrations or document flows that involve Protected Health Information (PHI) for authorized organizations. PHI may be introduced into the Service only when a Business Associate Agreement (BAA) has been fully executed and the applicable integration or workflow has been expressly approved by NyxAegis. Customers remain responsible for ensuring PHI is not uploaded, transmitted, or exposed through non-approved workflows, notes, exports, or integrations.
You agree not to use the Service for any unlawful purpose, to transmit spam or malware, to attempt to gain unauthorized access to any portion of the Service, to introduce PHI into any workflow or integration that has not been approved under an executed BAA, to reverse engineer or attempt to extract the source code of the Service, or to interfere with or disrupt the integrity or performance of the Service.
Paid subscriptions are billed monthly or annually as selected. All fees are non-refundable except as required by law. NyxAegis reserves the right to modify pricing with 30 days notice. Failure to pay may result in suspension or termination of your account.
You retain ownership of all data you input into the Service. NyxAegis will not sell your data to third parties. Upon termination, you may request an export of your data within 30 days. After 30 days, NyxAegis may delete your data. See our Privacy Policy for complete details on data handling.
The Service and its original content, features, and functionality are and will remain the exclusive property of Destiny Springs Healthcare. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Destiny Springs Healthcare shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months prior to the event giving rise to liability.
These Terms shall be governed by the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Davidson County, Tennessee.
NyxAegis reserves the right to modify these terms at any time. We will notify users of significant changes via email. Continued use of the Service after changes constitutes acceptance of the new terms.
For questions about these Terms, contact us at ops@destinyspringshealthcare.com or Destiny Springs Healthcare, Nashville, TN.